To perform dispatching duties in a prompt and professional manner ensuring that each and every member is totally satisfied.
Duties and Responsibilities:
A. Dispatching duties include, but are not limited to:
B. Perform other duties as requested by management.
Education and/or Experience Requirements:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Knowledge of Communication Center and Dispatcher functions preferred.
Language Skills - Must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Supervisors must have the capability to write routine reports and correspondence. The ability to speak effectively before groups of customers or employees of organization is a required skill set.
Mathematical Skills – Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Possess the ability to compute rate, ratio and percentage and to draw and interpret graphs.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving - Ability to identify and resolve practical problems in a timely manner. Ability to gather and analyze information skillfully.
Reliability - ability of the individual to be dependable and trustworthy.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; possesses ability to build morale and group commitments to reach goals and objectives
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Accuracy - Ability to perform work accurately and thoroughly
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.