AAA Hoosier Motor Club

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Travel Agent

Travel Agent

Job ID 
2017-1537
Location 
US-IN-Greenwood
Office Address 
1309 E. Stop 11 Road
Experience (Years) 
..
Posted Date 
12/6/2017
Category 
Travel - All Openings

More information about this job

Overview

PURPOSE OF POSITION:

To perform travel agent responsibilities with prompt professional customer service with a focus on recommending and selling preferred vendors. 

Responsibilities

  1. Sells all approved travel related products to meet or exceed established sales goals.
  2. Counsels and recommends preferred vendor products to clients in all aspects of travel planning.
  3. Performs all airline-ticketing functions including, sales, accounting and reporting on Apollo system in accordance with ARC regulations.
  4. Sells AAA memberships and properly completes the necessary paperwork and collection of funds.
  5. Participates in training meetings and club promotions as requested by management.
  6. Provides travel agency assistance to other offices as requested by management.
  7. Performs other duties as requested by management.

Qualifications

EDUCATIONAL/EXPERIENCE REQUIREMENTS:

  • Prefer a graduate from travel school or some prior experience working for a travel industry affiliate or travel agency.
  • Must successfully complete AAA University testing program, Level 1, within 18 months of hire.
  • Some professional training or experience using an airline reservations system
  • Valid driver's license

 

SPECIFIC SKILLS REQUIRED:

  • Proven ability to generate airline tickets using major airline service systems.
  • Customer service oriented to market and close on sales transactions.
  • Complete knowledge and compliance with AAA National quality standards within 6 months of hire.
  • Proven communication skills, organizational skills, demonstrated mathematical ability.
  • Ability to lift and or move materials weighing up to 20 lbs.
  • Inventory control.