Hoosier Motor Club is hiring a
Member Records Representative
Utilize knowledge of AAA products and services to effectively sell memberships. Process memberships, AAA/VISA transactions, and enter and verify all membership input data from user source documents with prompt, professional Five Diamond Service to staff.
Education and/or Experience Requirements:
High school diploma or general education degree (GED); one year of inside sales or customer service experience or equivalent experience.
Accuracy - Ability to perform work accurately and thoroughly.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions
Goal Oriented – Ability of the individual to act to ensure that they and others stay focused on the task objective and perform in accordance with clear expectations and goals.
Interpersonal Skills – Ability to maintain confidentiality. Ability to remain open to others’ ideas and exhibit willingness to try new things.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving - Ability to identify and resolve practical problems in a timely manner. Ability to gather and analyze information skillfully.
Reliability - ability of the individual to be dependable and trustworthy.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; possesses ability to build morale and group commitments to reach goals and objectives
Working Under Pressure - Ability to complete assigned tasks under stressful situations.