AAA Hoosier Motor Club is hiring a System Administrator
ABOUT AAA HOOSIER MOTOR CLUB:
AAA Hoosier Motor Club, headquartered in Indianapolis, provides membership benefits including emergency roadside assistance, retail discounts and a variety of products and services for its 438,000 members across Indiana. It also operates a full-service travel agency and an insurance agency which markets and sells auto, home and life insurance. Hoosier Motor Club has 300 employees and operates 13 retail branch offices including seven in metro Indianapolis as well as Bloomington, Clarksville, Kokomo, Lafayette, Muncie, and Terre Haute. And it is an affiliate of the American Automobile Association (AAA), the largest motoring and leisure travel organization in North America with more than 58 million members.
This position will be responsible for maintaining a broad range of enterprise level servers, storage, security, networking, and PC equipment. The ideal candidate will have expertise in all aspects of Windows systems administration, a very strong grasp of networking fundamentals, previous experience supporting medium sized data centers, and an aggressive, detailed approach to problem-solving. Candidates must also demonstrate a strong appreciation for and knowledge of best practices in maintaining a highly secure environment. A strong background in customer service is required.
Duties and Responsibilities:
Supervisory Responsibilities: This position has no supervisory responsibilities
Education and/or Experience Requirements:
BA Degree recommended or equivalent work experience, at least five years’ experience working in a Microsoft server environment, proficiency with Microsoft Office Suite, including Visio, experience with Citrix a plus and MCSE Preferred.
Valid driver's license
Accountability - Ability to accept responsibility and account for his/her actions.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Adaptability - Ability to adapt to changes in the work environment. Ability to manage competing demands and deal with frequent change, delays or unexpected events.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
Goal Oriented – Ability of the individual to act to ensure that they and others stay focused on the task objective and perform in accordance with clear expectations and goals.
Innovative - Ability to look beyond the standard solutions.
Problem Solving - Ability to identify and resolve practical problems in a timely manner. Ability to gather and analyze information skillfully.
Resource Management (Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; possesses ability to build morale and group commitments to reach goals and objectives
Technical Aptitude - Ability to comprehend complex technical topics and specialized information.